The Manager's Handbook

Are you managing or stepping into management at a social housing institution in South Africa? A Manager’s Handbook: A Complete Guide to Being a Manager at a Social Housing Institution in South Africa is your must-have guide to navigating the complex, people-focused world of social housing with clarity and confidence.

Packed with practical insights, real-world case studies, and actionable tools, this handbook covers everything from operational efficiency and tenant relations to compliance with South African housing regulations. Whether you're managing day-to-day maintenance, financial oversight, or community engagement, this guide equips you to lead with professionalism, empathy, and purpose.

Written specifically for the South African context, it demystifies key legislation, addresses challenges unique to the sector, and empowers managers to foster inclusive, safe, and sustainable communities. Ideal for new managers, seasoned professionals, or anyone looking to build a thriving social housing environment, this is more than just a manual — it’s a roadmap for impact.